FAQ
If you want to use the gas fireplace, follow these simple steps:
1) Pull open for switch as per label
2) Flick switch up for on. If it doesn’t go on then the pilot light is not lit. Follow this steps:
Step 1: Check if the pilot flame is lit. You should see a small, steady flame in the center of the gas fireplace. If yes, turn ON the switch on your far right for the fireplace to start.
Step 2: If the pilot flame is not lit, please watch this quick video and follow the instructions:
https://drive.google.com/file/d/1EeKzd0GcKzYPwMK46_eMf_pqdwuEvi8j/view?usp=sharing
The fan will turn on once the heating element is hot enough and will automatically turn off when it cools down. To turn off, please only use the switch as the pilot light should remain lit.
Please take a moment to watch this short video on how to use the pellet stove in our house.
https://drive.google.com/file/d/1DX0fnAggmW0Bn_F0NAPZ3q5H3ivG7o7c/view?usp=sharing
We would love for you to bring your furry friends! Please kindly let us know in advance if you will be bringing a pet with you. We do have a pet fee of $100 for the first 2 pets and $50 for each additional pet. This fee is to cover additional cleaning and maintenance. Unfortunately, we can’t allow cats due to allergies. In consideration of other guests with allergies, we kindly ask that you keep your furry friend out of the bedrooms and off the furniture.
We kindly request you bring your own firewood. While there may be some left over, we cannot guarantee it. The closest place to buy/grab some is on your way to the home from Mt Pocono is Lowe’s. The address is – 3207 PA-940, Mt Pocono, PA 18344
Enjoy the fire pit on the deck! Please remember NOT to leave any food or trash out there as it will entice the Bears to come. We don’t provide the wood. However, there is a place you can buy chopped wood at Lowe’s nearby.
Yes, the hot tub is available year-round and will be in perfect working condition during your stay. It is already set for you to enjoy. Please avoid adding anything to the hot tub like water from the hose, chemicals, bubbles, soap, shampoo, or food and drinks. If we have to drain and refill the hot tub because of this, there will be a $100 charge for the hot tub company service call.
Please DO NOT leave trash bags full of food anywhere outside as this can bring the bears. There are 2 trash cans in the laundry room. One for recycling and the other for regular trash. Please put the trash in them and our cleaners will take care of it after your stay.
The cushions for the outdoor seating are in the laundry room, on top of a washing machine to keep them from getting wet. Please, secure the bottom cushions and store the back cushions indoors when not in use to prevent them from being blown away by the wind.
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